Thursday, January 03, 2008
Back to Xbox support...
So I've finally got round to trying to fix the Xbox Live problems on my recently repaired 360. Just like on my first repaired 360, the licenses for the downloaded games were not transferred to the new console. This means that I can only play them if I am signed in with the XBL account that purchased them and connected to the XBL network.
I now have an incident number and a promise that someone will call me back in the next two days to resolve this. From what I've heard at work, this process - moving the license on the back-end server from one console serial number to another can take a few weeks. I just wish they had got it right before sending the replacement console back to me in the first place.
I now have an incident number and a promise that someone will call me back in the next two days to resolve this. From what I've heard at work, this process - moving the license on the back-end server from one console serial number to another can take a few weeks. I just wish they had got it right before sending the replacement console back to me in the first place.
Labels: Xbox
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